Frequently asked questions are answered below.

 

Should your question be unanswered, please send it via Contact Form.

How do I create an account?

Create an account by using Sign In / Register button from the top menu, Register at the bottom of the homepage, and Purchase in the packages section of the homepage or pricing page.

How do I add a listing?

Once your account is confirmed via email verification link, use indicated email and password to sign in your account dashboard, and go to Listings / Add Listing.

How is my listing renewed?

Once added, your listing stays live for an indefinite time. Change occurs when upgrading, or downgrading to a different package, which adds, or reduces certain package options.

How are payments processed?

Premium package offers 14 days free trial, payment being processed the following day, and every month, or every year, thereafter. To express appreciation for your patronage, pro-rated, or prior to the term-end cancellation reimbursements are being offered, and applied.

Is payment information stored?

To make sure that payment information is kept safe, Stripe and PayPal, as third party online payment processing providers, are being used on servectory.com, where the payment information is stored.

How to change the package?

To change existing package, please Sign In to your provider account, go to Packages and select new package.

How to cancel Premium package?

To cancel Premium package, please Sign In to your provider account, go to Packages and choose Basic package. That will automatically cancel Premium package and activate Basic package.

How do I delete my listing?

If the time to pause or stop activity arrived, and there is no more need to have your listing live, you can delete your existing listing in your provider account, by going to Listings / Manage Listings / Edit Options / Delete.

How featured listings work?

Featured listings are displayed on the homepage in the featured listings section, are displayed on featured listings page, show up firs in category based searches, on a first in first out basis.

How are listings advertised?

servectory.com is live, is search engine optimized to rank high in search results, is advertised, and actively promotes professional services on Facebook, LinkedIn and YouTube.

How request form works?

Entered query is emailed to all service providers who match introduced information, and is being resent every second day thereafter, until the sender will mark the request fulfilled using the email link sent to them.

What is NDA?

NDA, or Non Disclosure Agreement, is available upon request to add a layer of protection for the service users interacting with the service providers, requiring them to keep confidential personal and sensitive information pertaining to them, or their projects.

What is contact form?

Contact form is an email template that contains frequently required information fields. It is intended to facilitate the interaction between the parties, and speed up the transaction process, by providing necessary information, and storing it for future reference.

What is 7 Steps Transact...?

7 Steps Transaction Process comprises: inquiry, NDA, quote, agreement, invoice, completion, feedback. To be able to efficiently follow through the whole process, and keep accurate records, each component is ascribed the same identification number, and stored in one place.

Are listings verified?

At this point listings contents, and the contact information links are the sole responsibility of the service providers, and listings information is not being verified by servectory.com. Should your experience with any service provider be in disaccord with the information on the listing, please write a review, rate the service provider, and send us a note via contact page.