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FAQ

How do I create an account?

Create an account by using Sign In/Register button from the top menu, Register at the bottom of the homepage, and Purchase in the packages section of the homepage or pricing page.

How do I add a listing?

Once your account is confirmed via email verification link, use indicated email and password to sign in your account dashboard, and go to Listings / Add Listing.

How is my listing renewed?

Once added, your listing stays live for an indefinite time. Change occurs when upgrading, or downgrading to a different package, which adds, or reduces certain package options.

How are payments processed?

Popular packages offer 14 days free trial, payment being processed at the end of the trial, and every month thereafter. For other paid packages the payment is processed immediately. To be able to keep the registration costs low, SERVECTORY does not offer pro-rated, or prior to the term end cancellation reimbursements, once the free trial ended, all sales are final.

Is payment information stored?

To make sure that payment information is kept safe, SERVECTORY uses Stripe and PayPal as third party online payment processing providers, where the payment information is stored.

How to change the package?

To change your package, please Sign In to your provider account, and go to Packages to choose the package which suits you most.

How to cancel my package?

To cancel your package, please Sign In to your provider account, and go to Packages to choose the package which suits you most. That will automatically cancel previous package and activate the new one.

How do I delete my listing?

If the time to pause or stop activity arrived, and there is no more need to have your listing live, you can delete your existing listing in your provider account, by going to Listings / Manage Listings / Edit Options / Delete.

How do I contact SERVECTORY?

The best way to reach SERVECTORY is via email: contact@servectory.com, or create a support ticket in your account dashboard, by going to Support / Add Ticket.

How are listings advertised?

SERVECTORY is live, is search engine optimized to rank high in search results, is advertised, and actively promotes professional services on Facebook, LinkedIn and YouTube.