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FAQ

Frequently asked questions are answered below.

 

Should your question be unanswered, please send it via Contact Form.

How do I create an account?

Create an account by using Sign In / Register button from the top menu, Register at the bottom of the homepage, and Purchase in the packages section of the homepage or pricing page.

How do I add a listing?

Once your account is confirmed via email verification link, use indicated email and password to sign in your account dashboard, and go to Listings / Add Listing.

How is my listing renewed?

Once added, your listing stays live for an indefinite time. Change occurs when upgrading, or downgrading to a different package, which adds, or reduces certain package options.

How are payments processed?

Premium package offers 14 days free trial, payment being processed the following day, and every month, or every year, thereafter. To be able to keep the registration costs low, pro-rated, or prior to the term-end cancellation reimbursements are not offered, once the free trial ended, all sales are final.

Is payment information stored?

To make sure that payment information is kept safe, Stripe and PayPal, as third party online payment processing providers, are being used on servectory.com, where the payment information is stored.

How to change the package?

To change existing package, please Sign In to your provider account, go to Packages and select new package.

How to cancel Premium package?

To cancel Premium package, please Sign In to your provider account, go to Packages and choose Basic package. That will automatically cancel Premium package and activate Basic package.

How do I delete my listing?

If the time to pause or stop activity arrived, and there is no more need to have your listing live, you can delete your existing listing in your provider account, by going to Listings / Manage Listings / Edit Options / Delete.

How do I contact servectory.com?

The best way to reach servectory.com is via email: contact@servectory.com, or create a support ticket in your account dashboard, by going to Support / Add Ticket.

How are listings advertised?

servectory.com is live, is search engine optimized to rank high in search results, is advertised, and actively promotes professional services on Facebook, LinkedIn and YouTube.